Delivery & Payment Information

DELIVERY:            

All new orders will be shipped within 48 hours of cleared payment to the delivery address that was submitted along with the order.

We ship all products directly from our main warehouse in Germany. Please allow 5 to 10 working days for your order to arrive.

Our Prices include all taxes for EU customers. There is no extra taxes for all EU Customers (the price you pay at the checkout is final price)

For NON EU customers extra customs taxes may be added at the delivery.

We deliver to 32 European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

All products under 31kg weight will be send by  courier company.

All products over 31kg will be send on the pallet by  

Delivery price will appear during a checkout (after you fill the address box)

Delivery prices table:

History:

Please be aware that we only accept payments in Euro. If you select another currency, and then proceed to the shopping cart, the currency will automatically be converted to Euro.

We are currently accepting the following payments methods:

PayPal                                                            

Debit and Credit Cards by PayU             

RETURN POLICY: 

Customers have the right to cancel any order and return the goods within fourteen working days from the date of receipt of the goods. Due to the nature of our products we will only accept unused and original sealed items. We cannot refund or exchange a used item. The customer will need to cover cost of returning item to our warehouse. We will only refund delivery costs if the return is due to our error. In the unlikely event of returning an item, please fill in the product return form.